Information we collect
When you request a demo or contact us, we collect the details you provide, such as your name, work email, company, phone number, program interests, and message. We may also receive basic technical information such as IP address, browser type, and request timestamps for security and service operation.
How we use information
We use this information to respond to inquiries, tailor product demonstrations, prepare program recommendations, operate and secure our services, and maintain appropriate business records. We do not sell personal information.
When information is shared
Information may be shared with service providers that help us host, secure, communicate, and operate our business. Those providers may use it only to perform services on our behalf. We may also disclose information when required by law or to protect our rights and users.
Retention and security
We retain inquiry information for as long as reasonably needed to respond, support the business relationship, meet legal obligations, and protect the platform. We use administrative and technical safeguards designed to protect the information we hold, though no online system can guarantee absolute security.
Your choices
You may ask us to correct or delete information you submitted, or opt out of further marketing communication. Some records may be retained when required for legal, security, or legitimate business purposes.
Contact us
Questions or privacy requests can be sent to sales@craftlinepromo.com.